vs 789's Privacy Policy

Introduction and Definitions

This privacy policy applies to the vs 789 platform. In this policy, "vs 789", "we", "our", or "platform" refers to the website https://vs-789.cam and the services associated with it. "User", "you", or "member" refers to any person, registered or unregistered, who uses this platform.

When you create an account on vs 789, browse the platform, or use any of our services, you agree to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions and both should be read together.

1.1 — Key Definitions

• Personal Information: Any information by which a specific individual can be identified, directly or indirectly — such as name, email address, mobile number, or financial transaction details.
• Processing: Any operation carried out on personal information — including collection, storage, modification, use, transfer, or deletion.
• Third Party: Any organisation or individual outside of vs 789's control with whom information may be shared on a limited basis.
• Cookies: Small data files stored on your device when you visit a website, used to improve your browsing experience.

Types and Methods of Data Collection

vs 789 collects information from users through various means. This collection is always for specific purposes and only to the extent necessary to provide services.

2.1 — Information You Provide Directly

Information you provide directly during registration, login, or account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Chosen password and security question answers
• National ID card or passport details (where identity verification is required)
• bKash, Nagad, or Rocket mobile wallet numbers (for financial transactions)

2.2 — Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Time spent on the platform, pages visited, and click patterns
• Login and logout times and session duration
• Game play history and transaction records

2.3 — Information Received from Third Parties

In some cases, information may also be received from our payment processing partners or identity verification services, but it is used only to complete necessary transactions or to ensure the security of your account.

Purpose of Data Use

vs 789 uses collected information only for specific, legitimate, and transparent purposes. The information you provide is never used for irrelevant or unauthorised purposes.

3.1 — Service Delivery and Operation

• For creating and managing accounts
• To process deposit and withdrawal transactions
• For storing game history and balance
• To activate bonuses and promotional offers
• To improve the platform experience according to your preferences

3.2 — Security and Fraud Prevention

• To detect and prevent unauthorised access to accounts
• To prevent financial fraud and money laundering
• To identify multiple accounts belonging to the same person
• To maintain overall platform security

3.3 — Communication and Support

• To provide 24/7 live chat and email support
• To send important account-related notifications
• To send promotional messages with your consent
• To notify you of system updates and security alerts

3.4 — Responsible Gaming

We believe that responsible gaming is every user's right. By monitoring your gaming patterns, we identify potentially problematic behaviour and take supportive steps where needed.

Data Storage and Security

vs 789 gives the highest priority to the security of your personal information. We apply industry-standard technical and organisational measures to protect your information from unauthorised access, damage, or disclosure.

4.1 — Technical Safeguards

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Advanced encryption technology is applied when storing sensitive information
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP) facility
• IP monitoring and unusual transaction detection system

4.2 — Data Retention Period

Some information may be retained for a defined period after your account is closed due to legal obligations, even while your account is active. Financial transaction records are kept for the period required by applicable law.

4.3 — Steps in Case of a Data Breach

If there is ever a risk that the security of your information has been compromised, we will promptly notify the affected users and take the necessary steps to minimise harm. For more details on this, please visit our FAQ page.

Sharing Information with Third Parties

vs 789 does not sell or rent your personal information. However, limited information may be shared with trusted third parties in certain specific circumstances.

5.1 — Payment Processors

The minimum necessary information is shared with mobile wallet services such as bKash, Nagad, and Rocket to process transactions. These third parties have their own privacy policies and operate under their own rules.

5.2 — Technology Partners

We have working relationships with various game studios including Pragmatic Play, PG Soft, Evolution, and JILI for running games. Session information necessary to maintain game history and ensure fair play may be shared with these partners.

5.3 — Legal Obligations

Information may be shared with authorities where required to comply with court orders, lawful requests from law enforcement agencies, or applicable law. This is part of vs 789's legal obligations.

5.4 — What Is Never Done

• Personal information is never sold to advertising companies
• Information is not provided for marketing purposes without your consent
• Information is not collected or stored beyond what is necessary

Cookies and Tracking Technologies

vs 789 uses cookies and similar technologies to improve your browsing experience and maintain service quality.

6.1 — Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and basic platform functionality.
• Functional Cookies: Remember your language preference, game settings, and other personal preferences.
• Analytical Cookies: Help improve the service by analysing which parts of the platform are used most.
• Security Cookies: Used to detect fraud and keep your account secure.

6.2 — Cookie Control

You can disable cookies from your browser settings. However, this may limit some platform functionality. Disabling essential cookies may prevent you from logging in properly.

Right to Correct and Delete Information

You have specific rights over your personal information. vs 789 respects these rights and processes your requests within a reasonable time.

7.1 — Your Rights

• Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that your information be limited to specific uses.
• Right to Object: The right to object to the use of your information for specific purposes.

7.2 — Request Process

To exercise these rights, contact our support team via live chat or email. After verifying your identity, we will respond to your request within a reasonable time. However, where retaining certain information is required by legal obligations or for security reasons, complete deletion may not be possible.

Privacy of Minors

vs 789 strictly does not provide services to anyone under the age of 21. Members must be at least 21 years old to open an account on our platform. An age verification process is in place during registration and identity verification may also be carried out at a later stage.

If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted. If you have any information about this, please notify our support team.

Changes to This Policy

vs 789 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed when you log in to the platform
• The "Effective Date" at the top of this page will be updated

If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy. If you do not agree to any change, you may request to close your account.

To learn more about vs 789 or for detailed information about the organisation, visit our About Us page.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The vs 789 support team is available in both Bengali and English, seven days a week, 24 hours a day.