vs 789 Responsible Gaming
Gaming is for enjoyment — not stress. vs 789 believes every player has the right to know their limits and stay safe. On this page we cover the tools and advice that will help you play with awareness.
Gaming that stays in control
vs 789 is an entertainment platform, and we want every member to play calmly and within their means. Casino and sports betting are primarily a form of entertainment — not a reliable source of income. The outcome of every bet depends on chance, and the risk of losing is always present.
Our About Us page shows that vs 789 has placed player wellbeing and safety at the top of its priorities from the very beginning. We believe an informed player enjoys the experience more over the long term. That is why we provide several self-control tools that you can use at any time to review your gaming habits.
Our Terms and Conditions clearly state that members must be at least 21 years old to play and bet at vs 789. No account receives full service until age verification is complete. This policy is not a formality — it is part of our genuine effort to protect younger people.
Below we discuss self-control tools, warning signs, and how to get help when needed. You will also find a lot of useful information on our FAQ page if you have any questions.
Ways to keep yourself safe
vs 789 provides several tools that let you manage your own gaming. These tools can be used at any time, and you can ask for help setting them up through live chat.
Set deposit limits
Set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately, and increasing it requires an additional waiting period.
Time limits and session reminders
Set a limit on how long you play in one sitting. When the set time is up, vs 789 will alert you or automatically end the session.
Loss limits
Set a limit after which you cannot place any more bets once a certain amount has been lost. This reduces the risk of losing more on impulse.
Temporary break (cooldown)
Temporarily close your account for a few days. You will not be able to log in during this time, but the account will be reactivated automatically once the break ends.
Self-exclusion
Apply to close your account for a longer period or permanently. Once activated, you will no longer be able to log in to vs 789 and all marketing communications will stop.
Review gaming history
View your full betting and deposit history at any time. This information directly helps you understand your habits and make informed decisions.
When to be careful
It can be hard to notice early on when a gaming habit is becoming a problem. Be alert if you see the following signs in yourself or someone you know.
You keep returning to try to win back lost money, and each time you bet more.
You are borrowing money from family or friends for gaming, or giving false reasons for needing it.
You feel restless, irritable, or in a bad mood when you are not gaming.
You are spending most of your time gaming while neglecting work, studies, or family responsibilities.
You are betting with money set aside for everyday expenses or savings.
You repeatedly try to stop gaming but fail, and find yourself surprised by it.
After winning you are not satisfied and bet again chasing a bigger win.
You are hiding your gaming from family or friends.
Keep in mind
Seeing one or two of these signs occasionally does not necessarily mean there is a problem, but if they appear regularly it is worth taking seriously. Seeking help is not a weakness — it is a sign of a conscious decision.
Self-assessment questionnaire
Ask yourself the following questions honestly. These are not a test — they are an opportunity to be truthful with yourself.
In the past month, have you bet beyond your budget?
Has a family member or friend expressed concern about your gaming?
Has losing affected your mood or daily activities?
Have thoughts of gaming come to you during sleep or work?
Have you ever felt that gaming has become something you are compelled to do?
Have you ever used savings or bill money to place bets?
If more than two answers are "yes", contact vs 789's 24/7 live chat or seek help from family or a professional counsellor.
All casino games and sports betting at vs 789 are for persons aged 21 and above only.
You do not have to face it alone
Get support before the problem grows. From vs 789's own support to family and professional counsellors — everyone is here for you.
vs 789 live chat support
Contact our live chat at any time, day or night. Support is available in both Bengali and English. You can apply directly here for self-exclusion, deposit limits, or account closure.
Contact by email
You can write to our support team by email. We try to respond quickly on any matter related to responsible gaming. Email address: [email protected]
Family and close ones
Talk openly with a trusted family member or friend. Sharing your experience can ease a lot of the mental pressure and make it easier to find a way forward.
Professional counsellors
Consulting a mental health specialist or counsellor is an effective way to address the problem. Many government hospitals in Bangladesh have mental health departments where free consultations are available.
Mental health organizations
In Bangladesh, organizations such as Kaan Pete Roi and Moner Bondhu, among others, provide professional support for addiction and behavioural issues.
Government mental health services
You can visit the National Institute of Mental Health (NIMH) or the psychiatry departments of divisional hospitals for direct consultation. Seeking help at an early stage makes problems much easier to resolve.
What we do for you
Age verification
We verify age at registration and again when necessary. We are committed to ensuring that no one under 21 uses vs 789.
Responsible advertising
None of our advertisements or promotions are directed at minors, and gaming is never presented as a guaranteed source of income.
Monitoring unusual activity
Our team monitors suspicious or high-risk gaming patterns and contacts members directly when necessary.
Raising awareness
vs 789 regularly shares information and resources with members to build awareness about responsible gaming.